Policies & FAQs

Shipping

The majority of our items ship FREE in the USA through the USPS, UPS, or FEDEX utilizing the safest, most timely cost effective way for our customer and their treasure. Our detailed Shipping is available here: https://christiescurios.com/pages/shipping. 

Sales Tax, Vats, Customs and Import Taxes

Residents of the state of NY will be charged an 8% sales tax on all orders.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Residents outside of the USA please note we are not responsible for any VAT or Customs charges on your order, please know your own countries rates and charges before placing your order.


Cancellations, Returns, Non-Delivery

Cancellations:

Cancellations can be requested within the first 24 hours of your order. Simply contact us at cmswauger@gmail.com to request your cancellation and refund.

Returns/Refunds/Exchanges

Returns are Excepted within 14 Days of receipt of item(s) Excluding anything in the fashion department (i.e. purses, jewelry, combs, clothing). Buyer pays return shipping. If an Item arrives damaged please contact me withing 24 hours of receipt so I may handle a full refund and file proper insurance papers. Also you will need to supply images of any damaged goods. Exchanges are not available do to the nature of our items.

Non-Delivery

If an item was not delivered (lost in transit) we will assist you. Please contact us so we may file necessary paperwork for trackable and insured items. USPS and UPS policy states we must wait 30 days before pursuing a claim for lost merchandise. 

 FAQ's

Do you do layaway plans?

Yes we will do a layaway plan on certain items, feel free to contact us at info@christiescurios.com or from our 'contact us' page to request further information.


Do you offer appraisals of items? 

We are currently not doing official appraisals but plan to set something up for our clients in the near future.


Do you purchase items from individuals?

We are currently not offering open purchases with individuals at this time.


Do you offer International Shipping?

We offer shipping Worldwide, anyone located outside of the USA please contact us for an individual quote. 

Questions or policies issues??? Feel free to contact us with any questions or concerns. Thank you.